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Testimonials

Patients Love Us!

We’re dedicated to providing care quickly and effectively. Our efforts to achieve this goal start with providing open office hours along with scheduled appointments. Our office provides evening and weekend appointments to promote accessibility.

5/5
"Sandra and her lab are gracious and very helpful. Sandra often hand delivers the cases herself and discusses the case before deliver. Margins are beautifully adapted, proximal contacts are spot on and the occlusion doesn't have to be adjusted. There is special attention to shade match as well. Very pleased with my partnership with GCS Lab.”
Women talking on cellphone
Dr. Sandy P. Louisville, KY
5/5
“Ever experience the frustration of trying to communicate preferences such as contact, occlusion or custom staining on a crown or bridge case being fabricated in a "big box " lab? I have had the pleasure of working closely with Sandra Ramsey for over seven years. Sandra will take the time up front to learn your desires and with your feedback deliver quality dental restorations eliminating alterations and/or remakes. Less stress for yourself as well as your patients. Everyone wins !!!”
Handsome smiling man
Douglas E. Duval, DDS, New Hampshire
5/5
"I have been working with Sandra Ramsey since 1995. Sandra's communication and attention to detail enabled me to deliver beautiful crowns to my patients. Her excellent craftsmanship kept me passionate about doing fixed prosthetic work!"
Women talking on cellphone
Dr. Onaiza McKnight DMD, Andover MA
5/5
“I have known and worked with Sandra Ramsey for over 20 years. I can only say good things. She is a true artist and perfectionist, she is reliable, dependable and honest.”
Handsome smiling man
Dr. Richard Hochenberg, New York
5/5
"I've been working with Sandra for years as my ONLY crown and bridge lab. I've always received the highest quality and most esthetic results. Most importantly to me, she is always easy to speak to on the phone to discuss cases, and gives me very insightful advice. I see them as an extended member of my dental team! Highly recommended!"
Women talking on cellphone
Derek R Blackwelder, DMD, Tilton, NH
5/5
“In a world of over promising and under delivering, Sandra Ramsey and the team at Great Crowns & Smiles Dental Lab have broken the mold! Over the last 20 years that Sandra has been doing my crown and bridge work, I have a remake rate of less than one percent (the last one was over two years ago). Her attention to detail is unsurpassed, beautiful porcelain esthetics, superb metal fit, spot on interproximal contacts with minimal occlusal adjustments is the rule rather than the exception. It doesn't get any better than this!! I wholeheartedly and without reservation recommend her and her dental team.”
Handsome smiling man
Henry Cuttler, DDS, New York
5/5
"Sandra and her team are awesome! They have one day turnaround on their work and the shading is always an exact match for us. The work that GCS produces is always an exact fit with little to no adjustments needed. Sandra is a delight and always has a bright smile when she comes in. I highly recommend GCS for all your lab needs."
Women talking on cellphone
Hometown Dental Office, Louisville
5/5
“Just got done with a treatment by the doctor and it was easy all the way through. There were options for me to go through the appointment and made things much easier. As for the actual procedure, the doctor and staff gave updates on each step which was super helpful since I didn’t feel a thing and I couldn’t tell what step was which or if we were nearing done – but they were very communicative. 10/10 would recommend to anyone needing treatment.”
Handsome smiling man
Wayne Jefferies
July 2022
5/5
"Insanely amazing staff ! From the front desk to the assistant to the doctor I’ve never been to a place like this. That actually hears you out and that actually tells you what they are doing step by step – no funny business. And they actually have the right tools! The doctor has the best bed side manners and staff working side by side with them are amazing also on top of it. All appointments have been on time and front desk is amazing, hands down, knows it all!"
Women talking on cellphone
Jenny Smith
August 2022
5/5
“The doctor evaluated my issue, suggested a thorough plan, and gave me temporary relief. They advised me to do at-home treatment before my next appointment. I greatly appreciated this as I was experiencing pain. My appointment went smooth and treatment proved to be effective as I no longer am in pain. During both visits, the doctor was patient and professional and took time to explain and answer my questions. The front office staff, including billing, also, were also helpful during the month-long process. The definition of positive patient experience.”
Thomas McCovey
September 2022
5/5
“Absolute professionalism from the moment you walk in. Everyone working there is utterly devoted to making you feel at ease, comfortable, and informed. The doctors and assistants were all sync about any information that came up from examination and during procedure. They spent a lot of time walking me through their prognosis, being completely transparent about all the details. Having any sort of invasive procedure is not fun, but I have never felt more confident that I was going to get the utmost best treatment possible with the most modern and up to date set of tools available.”
Lee Hamming
August 2022
5/5
“Even I’m writing about the experience there, I have teary eyes with gratitude. I had horrifying experience at the different doctor who have done treatment for me, and said I need few more appointments, but I was scared. Few months passed, and I felt the problem getting worse, so finally, I’ve looked up reviews to find this office. Girl at the front desk was nice, and took the time to answer my long questions, and one of the friendly assistants, her name is Jennifer?? (apologize if name is different) made sure I was comfortable, because I was nervous. She asked if I need water or anything that would make me feel less nervous, and it worked! Thankful for finding this group of staff!”
Young woman in t-shirt smiling
Jenny Yu
June 2022
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Testimonials

"I am dental assistant. We recently gave this lab a try because we were having a lot of problems with our old lab. GCS IS AN AMAZING LAB WITH QUALITY WORK!!! THE CROWNS LITERALLY DROP IN WITH NO TO MINIMAL ADJUSTMENTS! Great work, great people!"
Cassandra L.
"We love Great Crowns & Smiles Dental Lab. Their work is always superb! I get the most satisfaction when Doc walks up front with a huge smile when each case seats perfectly and doesn't need redone over and over until the case finally fits."
Brett L.
"Great work! The implant crowns (crowns in general) are always amazing! We really appreciate all the hard work and time it takes to get the crowns correct and correct on the first try! Sandra and her team are always so positive and helpful."
Susan P.
"I want to Thank Sandra and everyone at Great Smiles and Crowns Dental Lab!! They are wonderful and help me take care of my patients marvelously!! I have patients with high expectations for Cosmetics as well as service."
Dr. Richard A.
"GCS Dental Lab gives us high quality products for our patients. We have been working with Sandra and her team for years. We appreciate her attention to detail. We have been able to reduce our delivery appointment times because we rarely make adjustments."
Misty G.
"I am dental assistant. We recently gave this lab a try because we were having a lot of problems with our old lab. GCS IS AN AMAZING LAB WITH QUALITY WORK!!! THE CROWNS LITERALLY DROP IN WITH NO TO MINIMAL ADJUSTMENTS! Great work, great people!"
Cassandra L.
"We love Great Crowns & Smiles Dental Lab. Their work is always superb! I get the most satisfaction when Doc walks up front with a huge smile when each case seats perfectly and doesn't need redone over and over until the case finally fits."
Brett L.

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